Please write as much detail possible for us to investigate the issue. Please attach screenshot of the issue if possible.
No, You do not need to pay for downloading the app. Moreover, your get 7 days free trial. You can subscribe for additional add-ons.
No, you don't have to be an advanced Quickbase user to start utilizing the app. The app comes with an easy-to-use, fully labeled, DIY (do it yourself) setup wizard for each add-on. Just follow along with the setup wizard & you will be ready to use any add-on in no time!
Your data will be in Quickbase. The app uses Quickbase API to connect with your data. Feel free to ask us questions or reach your IT department to test app integrity. Moreover, there is no API delete call in the whole app, so your data can never be deleted from within the app.